Privacy Policy
Last updated: February 2025
1. Introduction
Handitech Lime Solutions ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information: Personal information you provide directly, such as your name, email address, phone number, and company details when you fill out our contact form or engage our services. Technical information collected automatically, including your IP address, browser type, device information, and browsing patterns on our website. Project-related information necessary for delivering our services, such as business requirements, content, and assets you provide.
3. How We Use Your Information
We use the information we collect to: respond to your inquiries and provide customer support; deliver, maintain, and improve our services; communicate with you about projects, updates, and promotional offers; analyse website usage to improve user experience; comply with legal obligations and protect our rights.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in delivering our services, subject to confidentiality agreements. We may disclose information when required by law, to protect our rights, or to comply with a judicial proceeding or legal process.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our site so we can improve it. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related data may be retained for a reasonable period after project completion for reference and support purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information; object to or restrict the processing of your data; withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on our website with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at handitechsolutions@gmail.com or call us at +233 (209) 062-445. You can also reach us at our office in Accra, Ghana.